If you need to return an item to us

If you need to return an item to us, please read the following information:

Please ensure that you have emailed us to inform us of your intention to return your item.

Please enclose a short note with your return detailing your name, order number and if you require a refund or exchange.

All returns must be in their original unused condition.

Return the item to:  Noo Shoes, P O Box 288, Inkersley Road, Bradford, West Yorkshire, BD1 4RS. 

To ensure safe return please use a ‘signed for service’.  You are responsible for the item until it reaches us.

You have 14 days from receipt to return to us in line with the Distance Selling Regulations

RETURNED ITEMS ARE SENT TO INSPECTIONS, THEN PROCESSED FOR REFUNDS WITHIN 7 WORKING DAYS YOU WILL RECEIVE AN EMAIL CONFIRMATION OF REFUND.